Consumer Awareness
PART 1: OBSERVATION AND STUDY 1. Who is a Consumer? A consumer is any person who buys goods or services for personal use and not for manufacturing or resale purposes. According to the Consumer Protection Act, 2019 (India), a consumer is defined as: • A person who buys goods for consideration (payment) — paid or promised • A person who hires or avails of services for consideration • A person who uses goods bought by someone else with approval • A person who is a beneficiary of services hired by another person In simple terms: Anyone who purchases goods or services for personal, household, or family use is a Consumer. 2. Introduction Consumerism refers to the awareness among people about their rights as buyers and users of goods and services. In today's rapidly commercialized world, consumers face numerous challenges — from purchasing substandard goods to falling victim to misleading advertisements and unfair trade practices. The global consumer movement began in the early 20th cent...